Who We are

Our website address is: http://totallyphysics.co.uk.

Our Email address is: info@totallyphysics.co.uk

Drop us an email should you wish to be excluded from our (infrequent) product updates.

App Privacy Statement:

We collect/store no personal data regarding the use of any of our Student Apps.

What are our Website terms and conditions? Here you go…

You agree that you will only use the Resources for the legitimate purposes of your School

You may not and may not allow others to sell, transfer, sub-license, distribute or create works derived from the content of the Resources

Unauthorised copying, duplication, hiring or sale of any of the Resources is strictly prohibited 

Resources may be downloaded and then internally distributed within your school and may also be installed on a teacher’s PC at home

Photocopying of the Resources is permitted by the School for circulation to students or teachers within the School

All users of the Resources must be students, their parents or teachers within the School.

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We use Google Analytics to monitor site traffic.

Your data will never be passed onto third party interests for marketing purposes.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.